Vabamu is committed to treating everyone equally and keeping our museum accessible to all visitors, including people with disabilities.
The museum is built to accommodate wheelchair users. We have an elevator that services all three floors and ramps that make the building accessible. As many rooms are rather small in size, a wheelchair with a narrower frame is more suitable. The museum can provide a wheelchair with a narrow frame. There is an accessible toilet on the ground floor of the museum and an accessible parking space next to the museum.
People with visual impairments and blind people
The museum can be visited independently or with an accompanying person. People with visual impairments and blind people can use the e-tour guides provided to all visitors of the museum. Our tactile guidance path makes the building easier to navigate. Rooms are predominantly dark, but high-contrast signs and pointers have been installed. The texts in the e-tour guide are white on a black background. Guide dogs are welcome in the museum.
People with hearing impairments and deaf people
Our e-tour guide provides transcription of all videos, as well as text descriptions of the exhibits. Groups of people with hearing impairments are welcome to attend excursions and museum lessons accompanied by sign language interpreters.
Vabamu Museum of Occupations and Freedom
What is the duration of a museum visit?
The permanent exhibition of the Vabamu Museum of Occupations and Freedom is spread out on three different floors and it takes about two hours to go through all of it.
Can I come with my foreign friends who do not speak Estonian?
We are happy to have you! We offer the exhibition experience in as many languages as possible. To be acquainted with the permanent exhibition, the visitor will receive a free e-tour guide from the checkout that comes in seven languages: Estonian, English, Finnish, Russian, German, French, or Spanish. You can download and install the permanent exhibition application on your phone here or hire a guide from us, who can speak your friends’ native language.
Where can I hang my overcoat and bags or store my valuables?
Cloakroom and deposit boxes: visitors can use both the unattended cloakroom and the lockable deposit boxes. A 1-euro coin is required to use the deposit box, which can be retrieved afterwards.
Is it possible to navigate the museum with a baby stroller or in a wheelchair? Can we borrow them from you?
The museum is equipped with a wheelchair and a baby stroller, which can be borrowed from the cashier. The museum is built to accommodate people using baby strollers and wheelchairs. We have an elevator that services all three floors and ramps that make the building more accessible
There are toilets on two floors. The ground floor has a children’s toilet and an accessible toilet. The latter includes a changing table.
Do you have Wi-Fi?
Visitors have free access to Wi-Fi.
Can I take pictures in the museum?
Visitors are allowed to take pictures. Businesses, agencies, and private individuals who wish to use museum rooms to take photos and videos for commercial purposes: please contact us by phone at +372 668 0250 or by e-mail at email@example.com.
I lost a pink phone pouch with a Teddy bear at your museum. What now?
Information about lost and found items can be received during the museum’s opening hours by calling +372 668 0250 or e-mailing at firstname.lastname@example.org.
Do you also have a café? What do you sell?
Vabamu Museum of Occupations and Freedom has a café and a shop, which you can visit without having to buy a ticket. The café serves delicious coffee and savoury pastries, and the shop sells souvenirs. Read more about the café and the shop HERE.
What is the duration of a visit to the KGB Prison Cells?
A visit takes approximately 30–45 minutes.
Is it possible to navigate the KGB Prison Cells with a baby stroller or in a wheelchair?
The KGB Prison Cells are located on the basement floor with stairs at the entrance, so getting there with a baby stroller or in a wheelchair may be complicated.
Can I take pictures?
Visitors are allowed to take pictures. Businesses, agencies and private individuals who wish to use museum rooms to take photos and videos for commercial purposes: please contact us by phone +372 668 0250 or by e-mail at email@example.com.
I think my friend lost her key at the museum. Where can I get information?
Information about lost and found items can be received during the museum’s opening hours by calling +372 655 5905.
Do you sell souvenirs at the KGB Prison Cells?
In the small shop, we offer books and souvenirs, as well as refreshments and sweets.